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Emergency

If a life is in danger, call now. Calls are free and work without credit. Tap a number to dial.

Other urgent lines

Checked on 23 September 2026 against the French Embassy in Morocco's emergency page and national listings. The previous version of this site listed 190 for police; no official source for that number was found, so it has been removed.

What to say when you call

The dispatcher cannot see you. Give the place first.

English

  1. Where you are: neighbourhood, street, a landmark (“near the water tower”, “by the T2 terminus”).
  2. What happened and whether anyone is trapped, unconscious or bleeding.
  3. How many people are hurt.
  4. Your phone number. Do not hang up until you are told to.

Français

  1. Où vous êtes : quartier, rue, repère (« près du château d'eau », « au terminus du T2 »).
  2. Ce qui s'est passé, et si quelqu'un est coincé, inconscient ou saigne.
  3. Combien de personnes sont blessées.
  4. Votre numéro. Ne raccrochez pas avant qu'on vous le dise.

العربية

  1. مكانك: الحي، الشارع، معلمة قريبة («قرب الخزان المائي»، «عند محطة نهاية الترامواي T2»).
  2. ماذا وقع، وهل هناك شخص محاصر أو فاقد للوعي أو ينزف.
  3. عدد المصابين.
  4. رقم هاتفك. لا تقطع المكالمة حتى يُطلب منك ذلك.

Hospital, fire station and police in Sidi Bernoussi

For non-urgent matters, or to know where you will be taken. In an emergency, always use the numbers above.

  • Emergency & safety

    Protection Civile — Sidi Bernoussi station

    الوقاية المدنية سيدي البرنوصي

    Fire and civil-protection station. In an emergency do not call the station line: dial 15.

    CallDirections
    Address
    Route de Rabat (N1), Sidi Bernoussi, Casablanca 20250
    Phone
    +212 5 22 76 66 55

    Public listing Source: Public map listing. Checked .

  • Emergency & safety

    Police District of Sidi Bernoussi

    منطقة أمن سيدي البرنوصي

    District-level national police headquarters. For anything urgent dial 19 (or 112 from a mobile). No direct line is published here because none could be confirmed from an official source.

    Directions
    Address
    Sidi Bernoussi, Casablanca (Plus Code HGR4+49G)

    Public listing Source: Public map listing. Checked .

  • Emergency & safety

    34th Police Arrondissement

    الدائرة الأمنية 34

    Neighbourhood police station serving part of the Sidi Bernoussi sector. Go to the station covering the place where an incident happened.

    Directions
    Address
    Boulevard Ahmed Ben Bassou, Hay Amal III, Casablanca 20250

    Public listing Source: Public map listing. Checked .

  • Emergency & safety

    Commissariat de Police Al Azhar

    مفوضية الشرطة الأزهر

    Neighbourhood police station for Al Azhar and nearby streets.

    Directions
    Address
    Boulevard Al Azhar, Sidi Bernoussi, Casablanca 20250

    Public listing Source: Public map listing. Checked .

  • Health

    Hôpital Al Mansour

    مستشفى المنصور

    Public hospital serving Sidi Bernoussi, listed by the Ministry of Health in the prefecture's hospital network. Inaugurated in July 1999.

    CallDirections
    Address
    Hay Mansour, Sidi Bernoussi, Casablanca 20250
    Phone
    +212 5 22 75 84 35

    Official source Source: Ministry of Health — hospitals. Checked .

  • Health

    Délégation de la Santé — Sidi Bernoussi

    مندوبية الصحة سيدي البرنوصي

    Prefecture health administration: orientation to local health centres and public-health programmes (vaccination, maternal health).

    CallDirections
    Address
    Quartier Amal 2, Sidi Bernoussi, Casablanca
    Phone
    +212 5 22 73 70 74

    Official source Source: Ministry of Health — Grand Casablanca. Checked .

  • Health

    Polyclinique CNSS Sidi Bernoussi

    مصحة الضمان الاجتماعي سيدي البرنوصي

    Polyclinic in the CNSS network in Hay El Qods.

    CallDirections
    Address
    Hay El Qods, Sidi Bernoussi, Casablanca 20600
    Phone
    +212 5 22 73 10 51

    Public listing Source: Public map listing. Checked .

Be ready for the risks that matter here

A dense residential district next to a large industrial zone, on a coast that floods in heavy rain and in a country where earthquakes are felt.

Gas water heaters and carbon monoxide

Butane water heaters in closed bathrooms kill people in Morocco every winter. Keep a vent open, never block air bricks, and have the heater installed outside the bathroom where possible. Headache, dizziness or nausea while showering: open the door and window, get everyone into fresh air, call 15 or 141.

Flooding

Heavy autumn and winter rain can flood roads within minutes. Never drive or walk into water in an underpass or tunnel — the depth is invisible and the current strong. Move valuables and electrics off the floor, and switch off power at the meter if water enters your home.

Earthquakes

The September 2023 Al Haouz earthquake was felt in Casablanca. During shaking: drop, cover under a sturdy table, hold on. Stay away from windows and balconies. Afterwards, leave by the stairs, not the lift, and keep clear of damaged façades.

Industrial incident

If you are told of a chemical release or see heavy smoke from the industrial zone: go indoors, close windows and doors, turn off fans and air-conditioning, and follow instructions from the authorities and Protection Civile on local radio and official channels.

Fire at home

Get everyone out, close the door behind you, then call 15. Do not go back for belongings. Never throw water on a pan of burning oil — cover it with a lid and turn off the heat.

Heat

During heatwaves, check on older neighbours, keep children and the sick out of the midday sun, drink water regularly and never leave anyone in a parked car.

A family plan in ten minutes

Sit down once with your household and agree on these. Print this page and keep it near the door.

  • A meeting place near home, and one outside the neighbourhood.
  • One relative outside Casablanca everyone will call to say they are safe.
  • Emergency numbers saved in every phone, including children's.
  • Photocopies of CNIE, family book (livret de famille) and medical cards in a plastic sleeve.
  • Two weeks of any regular medicines, and written prescriptions.
  • A bag with water, a torch, a phone charger or power bank, a first-aid kit and some cash.
  • Know where to turn off gas, water and electricity.
  • Plan for anyone who cannot walk far, cannot see or hear, or needs medical equipment.